About BCI

OUR CORE COMPETENCIES

BCI supports organizations in meeting the dynamic needs of the marketplace and maintaining a competitive edge. BCI utilizes best practices approaches (PMBOK, ITIL, ISO, CMMI, etc.) to create custom solutions based on unique client needs. We are agents of change that generate the greatest value for our clients by providing management consulting services in five areas:

Program Management Services

Process Improvement & Organizational Development Services

Data Analysis Services

Competitive Intelligence Services

Strategic Planning

In collaboration with each client, we take a disciplined approach to increasing organizational value. We develop an action plan for improving the organization, marshal the resources to implement the plan and ensure that the solutions achieve tangible, bottom-line results.

MISSION

Our mission is to assist clients in improving their operations, products and services, customer satisfaction, and employee morale.

VALUES

Our core values have helped define the character of our company and they are embedded in our culture. They guide the way we do business, regardless of changing market conditions. We believe that the way we achieve our corporate objectives is as important as the objectives themselves. In fact, we consider our core values to be the foundation of our success, and they are described below.

Passion for results

BCI helps clients achieve measurable results that improve their productivity, the quality of their products and services, and their bottom line. We help firms to listen to current and potential customers, and to capitalize on their insights.

Partnership and Teamwork

We view each engagement as a partnership since we measure our success by your success. We respect your experience and will collaborate to develop and implement improvements.

Commitment to Quality

We provide first rate solutions – comprehensive, well thought out and value-added. We have a passion for excellence and deliver services that exceed expectations. Our deliverables are accurate, complete and have integrity

Honesty and Integrity

BCI renders impartial, objective advice and believes that open communication is vital in addressing business challenges and building trust. We are straightforward at all times – that’s the best way to identify and address issues.

BCI Management

PATRICK BEHAN, BCI PRESIDENT

Patrick Behan, MBA, PMP, ITIL, is the founder and President of BCI. Mr. Behan has over 30 years’ experience providing management consulting services to government agencies and corporations. He has managed programs and projects that have provided business analytical solutions, streamlined processes, reduced expenses, improved operations and enhanced customer and employee satisfaction.

Mr. Behan served in senior management positions at several well-respected management consulting and information technology firms, implementing enterprise-wide organizational change solutions. In addition, Mr. Behan earned an MBA and a Bachelor of Science degree at Virginia Polytechnic Institute and State University.

He possesses several certifications including Project Management Professional (PMP), Disciplined Agile Scrum Master (DASM), Scaled Agile Framework (SAFe) 6.0 Scrum Master, Information Technology Infrastructure Library (ITIL) v.3 Foundation, Six Sigma Green Belt in Information Technology, and he is a Certified Analytics Professional (CAP) at the Strategic Consortium of Intelligence Professionals (SCIP). In addition to being an associate of SCIP, Mr. Behan is a member of the Project Management Institute (PMI) and Veritux, a global community of independent management consultants. Mr. Behan also has an active Secret Level Security Clearance with the Department of Defense.